Frequently Asked Questions About Red Light Therapy
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Absolutely! We encourage potential customers to place sample orders for our red light therapy devices to evaluate their efficacy and quality. Please provide specifics on what you’d like to sample, and we’ll facilitate the process for you.

Yes, we offer customized branding options. Please provide us with your logo details, and we will guide you through the process.

The minimum order quantity (MOQ) for our red light therapy devices is just 1 unit. This allows our customers, whether individuals or businesses, to test the product before making larger purchases. We aim to provide flexibility and cater to various needs, ensuring that you can evaluate our product thoroughly.

Yes, we do support dropshipping. If you’re interested in partnering with us for dropshipping, please provide us with the necessary details, and our team will assist you in setting up the process to ensure a seamless experience for your customers.

We offer a wide range of customization options for our red light therapy devices to cater to your specific needs. These include:

1. Branding: We can print or engrave your logo and branding materials on the device.
2. Light Specifications: Adjustments to wavelength, intensity, or light combination based on your preferences.
3. Packaging: Custom packaging designs to align with your brand identity.
4. Device Color: Depending on the order volume, we can produce devices in a specific color of your choice.
5. Software/Firmware: Custom software or firmware modifications to adjust functionality based on your requirements.
6. Accessory Inclusions: Optional accessories like stands, goggles, or carry bags can be included.
7. Instruction Manuals: Customized user manuals, which can include your branding and specific usage guidelines.

Please let us know your specific requirements, and our team will work closely with you to ensure your needs are met.

For sample orders, the lead time is typically 3-5 days, depending on availability. For bulk orders, lead time will vary based on quantity and specific requirements, usually ranging from 15-30 days.

We ship via express services like DHL, FedEx, UPS, etc., for smaller quantities, and via sea or air freight for larger orders. Express shipping usually takes 3-7 days, while sea or air freight may take several weeks, depending on the destination.

Absolutely, we provide a 1- 3 years warranty for our products. Should there be any manufacturing defects, we will address them promptly.

We have a dedicated customer service team available for any after-sales inquiries or issues. You can reach out to us via email, phone, or our website’s support section. Our team is committed to resolving any concerns you might have.

Our devices are designed for long-lasting performance. With proper care, they can last several years. The average lifespan is about 100,000 hours of use.

Yes, we provide volume discounts for bulk orders. Please contact our sales team for specific details on wholesale pricing based on your requirements.

We accept a variety of payment methods including bank transfers, credit cards, PayPal, and other popular payment platforms. Please let us know your preference, and we can arrange accordingly.

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